This Website Privacy Policy describes BuyTix.ca's collection and use of information from visitors to
our
websites and to our online store (together, our website). By using our website, you agree with the
terms of
this Website Privacy Policy.
Changes to Website Privacy Policy
This Website Privacy Policy will be changed from time-to-time. When we make a change to our service
Privacy Policy, we will (1) notify you by email that our service Privacy Policy has been changed,
(2) place a
prominent notice on our website, (3) change the last updated date at the top, and (4) post the
changed
Website Privacy Policy at http://www.buytix.ca/privacy.html.
How We Collect Personally Identifiable Information
There are two ways we collect personally identifiable information: (1) information which you supply
to us
directly; and (2) information which we gather from your computer using cookies.
"Cookies" are small files or records that we place on your computer's hard drive to collect
information
about your activities on our website. The cookies transmit this information back to the computers at
our
service; these computers are the only computers which are authorized to read such information. The
information captured makes it possible for us (1) to speed your visit, keep track of items in your
shopping
cart, and provide you with recommendations for content; (2) to remember information you gave to us
so
you don't have to re-enter it each time you visit our website; and (3) to monitor the total number
of visitors
and pages viewed. Most people do not know that cookies are being placed on their computers when they
visit our website or most websites because browsers are typically set to accept cookies. You can
choose to
have your browser warn you every time a cookie is being sent to you or you can turn off cookie
placement.
If your browser is not enabled to accept cookies you may not be able to use all of the features of
our
website.
When We Collect Information and the Types of Information We Collect
The information we collect will depend on what you do when you visit our site.
When you visit our site
When you visit our site, our servers automatically log the information provided in the HTTP request
header
including the Internet Protocol number (IP Address of the computer or router you requested the page
from), the time of the request, the URL of your request, and other information that is provided in
the HTTP
header. We use all of this information to measure visits to our website and how our website is being
used.
We also use this information to improve our websites performance and layout and to assess the
preferences for our content options and features.
However, unless you visit our store, we do not collect personally identifiable information including
your
name, email address, billing address, shipping address, phone number or credit card information or
any
information about content you may select or download or memberships you may purchase.
When You Purchase Tickets
When you purchase Tickets, you are asked to supply the following personally identifiable
information: your
name, billing address, mailing address, telephone numbers, email address and credit card
information. We
maintain this information for the purpose of shipping the Tickets to you, tracking delivery of the
Tickets. We
engage one or more companies to ship Tickets and any other merchandise, so we will share with these
companies all of the personally identifiable information you provide to us when ordering your
Receiver for
the limited purpose of fulfilling your order or managing any returns.
We also use cookies to gather information about your visits including your browsing visits and
selections
and the time and duration of your visit. We collect this information for the purpose of monitoring
interest in
our content offerings, use of our website and to improve navigation on our website.
When You Order Event Tickets
Our store includes a shopping cart that allows you to order tickets for one or multiple events. Our
server
remembers the tickets that you place in your shopping cart using two cookies in your browsers memory
to
manage your cart. There is no personally identifiable information about you in this cookie. You must
have
cookies turned on in your browser to shop at our site.
When you purchase Tickets we need to know your name, email address, shipping address, billing
address,
phone number and credit card number. We require this information so that we can process and ship
your
order, send email notification of your order status, and if necessary contact you for verification
or
troubleshooting. Your phone number will only be used to contact you if there is a problem with your
order.
It will not be used for any marketing purposes and will never be sold to anyone outside of
Buytix.ca.
We also gather certain navigational information about where you travel on our website. This
information
allows us to see which areas of our website are most visited. This helps us improve the quality of
visitors'
online shopping and browsing experiences by recognizing and delivering more of the features,
services and
products our visitors prefer. Additional non personally identifiable information (for example,
browser version,
IP address, and number of visits to our website) may be collected which provides us with information
regarding the general use of our website.
How Long We Keep Your Information
We keep the personal information you provide us for at least as long as you remain a registered user
of our
website. We may keep the information longer, but only in a way that does not personally identify
you.
Our Commitment to Data Security
In order to prevent unauthorized access to your personally identifiable information, we have put in
place
physical, electronic, and managerial procedures (for example, SSL encryption) to safeguard and
secure the
information we collect online. We utilize industry-standard Secure Socket Layer (SSL) technology
which is
the standard for encryption technology, to protect and secure your data and transactions. SSL allows
your
information to be encrypted, an encoding process that takes the personally identifiable information
and
converts it into code that is securely transmitted over the Internet. Once you enter a secure page,
such as
your shopping cart, your computer will begin communicating with our server in secure mode. You can
tell
that you are in secure mode by the following: the "http" in the web address will be replaced by
"https" and a
small padlock will appear in the lower-right corner of your browser window.
Most browsers have the capability to notify you if you change between secure and insecure modes. If
you
receive any warning telling you that you are switching from secure to insecure mode, the most likely
reason
is that you have left our secure server. All information you submit while on our secure server is
encrypted
for your protection.
Your password is your responsibility. You may never share it with anyone. Use letters and numbers in
your
password and it should be something difficult for another person to figure out. If for any reason
the security
of your user name or password has been compromised, you should change it immediately. If you need
help
with this, please contact us immediately.
Links to Other Sites
We may provide on our website links to the websites of other companies. If you enter another website
(either
through an advertisement, service or content link), be aware that Buytix.ca does not control such
sites. We
recommend that you review the privacy statements of each of these other websites to determine how
that
site protects your privacy.
How You Can Correct Your Information
You can change or correct personal information about yourself by logging into our service and
editing your
profile. From there you can change or correct your name, email address, password, shipping
addresses,
billing addresses, phone number and credit card information.
Contact Us
If you have any questions about this Website Privacy Policy, the practices of our website or your
interactions
with our website, you can contact:
BuyTix.ca
220-1110 Finch ave West
Toronto, ON, M3J 2T2
Canada
[email protected]